Catch Slack asks
DMs and mentions enter the agent runtime.
# customer-account
WR
@agent Can you handle this customer request?
Slackbot integration
Connect an agent to Slack DMs and channel mentions, route messages into durable Herm sessions, and keep the same managed runtime behind every reply.
Deal support specialist
Drafted the request. Ready to send.
Agent reply
Same managed runtime, Slack surface.
DMs and mentions enter the agent runtime.
@agent Can you handle this customer request?
Each thread maps to a durable Herm session.
MCP and internal tools stay governed by Herm.
Answers return to the channel or DM.
I drafted the update and attached the request.